This part–time Diploma in Leisure Management (Casino Operations) programme consists of 9 modules and can be completed in 1 year. Please find out more from ACPE on the next available entry date.

Core Modules


THM-112 Leisure Management

This module aims to develop an understanding of leisure, taking a contemporary and thematic approach to give participants insight into the nature of leisure as an activity and experience. The module will examine the key influences on leisure activity, including an appreciation of social influences and exploration of the debates on leisure lifestyles.

Emphasis will be placed on the exploration of a number of themes pertinent to the understanding of leisure including areas such as tourism, wellness, fitness, gaming and F&B. The idea of consumption as part of the leisure experience will form a central focus.

FIN-114 Principles of Accounting

This module provides participants with an understanding of the basic concepts and principles of accounting. The module will cover double entry concept, the accounting process, special journals, subsidiary ledgers and control accounts and the financial statements of merchandising businesses. Participants will also understand the control and accounting for cash, inventories and fixed assets. Introductory accounting on goods and services tax, partnership and fundamental accounting principles underlying accounting practice are also included.

HRM-110 Human Resource Management

This module provides an overview of the role and function of human resource management in modern organisations. Topics include human resource planning and functions; job design and analysis, recruitment and selection, compensation and rewards, training and development, performance appraisal; human resource systems and technology, organizational change, international human resource issues.

MKT-110 Principles of Marketing

This module equips participants with the basics of contemporary marketing to put them on the cutting edge of modern marketing. It provides an integrated introduction to marketing. A managerial approach is employed to build a broad-based range of skills needed to sense, serve and satisfy customer needs. Key topics include the environmental forces affecting the marketing process, tools used by modern marketers and the key ‘P’s of marketing.

BUS-110 Business Etiquette & Service Excellence

Business etiquette is important to portray a professional image of the organisation. The first part of this module will provide participants with the concepts of business etiquette and learn how to apply business etiquette rules in different business scenarios. Participants will learn the etiquette requirements from dressing, meeting, entertaining to handling ethical dilemmas and personal issues at work. This part also addresses etiquette challenges when doing business in a multi-cultural environment.

Customer service is a cornerstone of any business in today’s customer-driven market. The second part of this module will look at the value of customer service and how to implement customer-focus service strategy in an organisation. It focuses on the need to develop pro-active approaches to service quality issues.

BUS-111 Business Communication

This module is designed to help participants understand business communication and develop skills in efficient and effective communication with the stakeholders. Participants will firstly be guided in mastering team communication, planning and writing business messages and reports, as well as oral presentation with care essential to facilitate business functions. Emphasis is then placed on the relationship building and negotiation skills required by specialised business managers. It also deals with the skills and knowledge required by operators, supervisors and managers to prepare and produce a range of official business documents.

Industry Specialisation Modules


COS-110 Casino Games Foundation I

The road to a casino management career starts at the gaming tables. In this module, participants will learn the basic skills used by Croupiers to conduct table games. Participants will understand the origins of casino, the casino organisation and the mechanics of all major casino table games. Unique to this diploma, participants will learn how to deal the game of Roulette and in the process fully understand the role of gaming procedures and techniques of calculation employed by casinos.

COS-111 Casino Games Foundation II

Continuing from Foundation I, this module focuses on the mechanics of card games offered by casinos. Participants will learn to deal the game of baccarat which is the major revenue contributor to casinos. Baccarat is the game preferred by premium players, thus apart from dealing skills training, participants will learn the finer points of providing excellent customer service, understand casino marketing programmes and various issues related to handling premium players. The module is concluded with a lesson on gaming protection against theft and fraud.

COS-112 Casino Floor Management

Upon gaining the required understanding of conducting table games, participants will learn about table games supervision and gaming pit management. Participants will learn all the administration functions of running table games and understand the various issues that arise in day to day operations. Skills to handle gaming disputes, ability to gauge gaming demands, ensuring productivity and monitoring table performance are among the topics included to ensure a comprehensive learning of gaming floor management. Participants will be exposed to hands-on experience of supervising gaming tables and running gaming pits.

Participants will be involved in interactive lectures, group discussions, activities and exercises. Each participant's learning will be assessed by way of continuous assessment, such as assignments, tests, quizzes, oral presentations and/ or examination, which allows participants to demonstrate competency at stages of learning.